loan

This course is geared towards loan/credit officers and their supervisors. It is aimed at equipping them with understanding on how to develop, grow and effectively manage a quality loan portfolio. The course will arm the credit staff with necessary foresight that is critical in ensuring that loan origination, appraisal, disbursement and management is done with excellence and the harm occasioned by delinquent portfolios is forestalled or at worst kept at the minimum. The course is replete with practical examples and demonstrations from the experienced training staff who have also had vast experience in developing, growing and managing the lending business in various leading financial institutions.

WHAT WILL YOU LEARN?

i. 10 commandments of lending with practical examples

ii.   Loan Appraisal Process

iii.   Default & Delinquency Management

iv.   Customer Service

v.  Marketing of Financial Services

HOW WILL THIS COURSE BENEFIT YOU?

  • Help you gain understanding on how to ensure that your efforts are geared towards the most productive areas of loan portfolio management
  • Equip you with the skills to originate and grow a loan portfolio both in quality and quantity.
  • Arm you with the ability to detect delinquent/fraudulent potential clients
  • Equip you with skills to market your organization’s products as well as offer effective customer service.

HOW WILL YOUR ORGANIZATION BENEFIT?

  • Enhanced productivity of your frontline and credit staff.
  • Improved Customer experience amongst the borrowers.
  • Portfolio Quality will be enhanced.
  • Reduced delinquency and default.

DURATION:

3 days

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