Our Core Values are:
- We value relationships – with customers, with associates, with each other.
- We emphasize the personal touch: a warm, friendly approach that’s individual rather than corporate.
- We embrace and encourage diversity.
- Products and services are tailor-made – we go the extra mile.
- We’re professional and expert. We take a pride in what we do and make sure we do it well.
- We believe in trading ethically and won’t compromise on this. This means fair trade products, taking our environmental responsibilities seriously and putting what we can back into the community through the Charity of the Year scheme.
- We believe in honesty and openness with our customers and with each other.