continous

LEARN PROACTIVE WAYS TO IMPLEMENT IMPROVEMENTS, RATHER THAN JUST BEING REACTIVE IN INSPECTING AND FIXING WHAT DOESN’T WORK.

WHAT IS CONTINUOUS IMPROVEMENT?

There is an increasing need for organisations and their managers to continually raise their performance level. Increased competition, raised customer expectations, powerful market forces, rapid technology developments, rising standards and regulations all contribute to this pressure. A valuable management approach that has demonstrated its effectiveness is Continuous Improvement. It helps managers to implement continuous improvement systems and processes in the workplace that provide meaningful and systematic improvements to the business.

WHAT YOU WILL LEARN:

  • The importance of continuous improvement in today’s environment
  • Continuous improvement and the customer value chain
  • Lean manufacturing, lean service and Kaizen
  • Key performance improvement areas
  • Customers
  • Suppliers
  • Systems and processes
  • Team development
  • Standards
  • Raising performance levels and benchmarking
  • A core model for continuous improvement including useful tools
  • Team driven improvement and high performance teams
  • Further useful tools to measure and analyse performance
  • How to use knowledge management techniques to document and communicate improvements
  • How to monitor and adjust performance
  • Ways to overcome problems that may affect continuous improvement
  • How to develop team ownership of continuous improvement
  • Action plan for continuous improvement in the workplace

HOW YOU WILL BENEFIT FROM THIS COURSE?

  • Gain commitment from your team to improve performance
  • Create clear objectives and strategies for making workplace improvements
  • Prioritise improvements based on return on investment (ROI)

HOW WILL YOUR ORGANISATION BENEFIT FROM THIS COURSE?

  • Enhance productivity and performance levels
  • Ensure a competitive organisation that is responsive to increased competition and customer expectations
  • Identify key areas for organisational performance improvement
  • Allow team members to identify and manage the implementation of improvements

DURATION

1 day

SUGGESTED COURSES, MODULES AND PROGRAMS TO COMBINE WITH

  • Graduate program
  • Leadership program
  • New and emerging leaders program
  • Personal effectiveness program

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