IDENTIFY KEY AREAS WHERE THERE IS A NEED FOR COACHING, PLAN AND CARRY OUT THE COACHING AND ASSESS THE IMPROVED PERFORMANCE.
WHAT IS COACHING?
Coaching provides a personal and tailored approach to learning and development. It is particularly beneficial where knowledge transfer is required for a small number of people or for very specific and needs. One of the most powerful ways for a manager or a supervisor to improve performance is through coaching those on their team. Coaching is now viewed as a fundamental part of a manager’s role.
WHAT YOU WILL LEARN:
- Improving performance through improving competency
- Coaching and mentoring and the manager’s role
- When not to use coaching
- Basics of analysing coaching needs
- Develop an outline coaching plan
- Effective coaching principles
- Matching coaching styles to learning styles
- How to build rapport
- Listening and watching skills for expert coaching
- Coaching skills, tips and hints
- Organising “practice to make perfect”
- Basic ways to assess performance
- Overview of a coaching contract
- Evaluating coaching and learning and improving effectiveness
- Overcoming common barriers to coaching
- Planning your own development in coaching
HOW WILL YOU BENEFIT FROM THIS COURSE?
- Learn how to plan a coaching session to get the most out of the time and keep it on track
- Develop skills to tailor coaching to build rapport with different people
- Learn some strategies on how to track and assess competency development
HOW WILL YOUR ORGANISATION BENEFIT FROM THIS COURSE?
- Employees can keep knowledge within the organisation by coaching one another
- Build staff competence with coaching to support employees moving into new roles or taking on new responsibilities
- Empower coaches by providing recognition that their knowledge is valuable to the organisation
DURATION
1 day
SUGGESTED COURSES, MODULES AND PROGRAMS TO COMBINE WITH
- Mentoring course
- Performance management course
- People development module
- Leadership program
- New and emerging leaders
