super

PREPARE FOR THE CHANGE OF RESPONSIBILITIES AND ROLE FROM TEAM MEMBER TO A TEAM LEADER OR SUPERVISOR.

WHAT ARE NEW SUPERVISOR SKILLS?

An individual moving into a supervisory role must develop the skills to lead and motivate their team. Their communication and planning skills help them to assign work to staff and monitor their performance. They may also be required to develop team members through coaching to ensure that they can complete the tasks that have been assigned to them.

WHAT YOU WILL LEARN:

  • Meeting challenges and avoiding pitfalls as a team leader/supervisor
  • Responsibilities of a team leader / supervisor
  • Expectations of your performance – your boss, your team, your peers and your organisation
  • Attributes of a leader
  • Understanding team motivation
  • Leadership styles for the situations you face
  • Basic planning for the team and yourself
  • Effective delegation
  • Effective communication and feedback from the team
  • Coaching team members
  • Keys to time management

HOW WILL YOU BENEFIT FROM THIS COURSE?

  • Assign and supervise work tasks
  • Develop confidence for taking on new a new role as a team leader / supervisor
  • Gain respect from the team with effective supervisory skills

HOW WILL YOUR ORGANISATION BENEFIT FROM THIS COURSE?

  • Create effective teams
  • Ensure employees work aligns with organisational objectives
  • Contributes to the performance management of staff
  • Create safer work environments

 

DURATION

2 days

SUGGESTED COURSES, MODULES AND PROGRAMS TO COMBINE WITH

  • Delegation course
  • Communication and emotional intelligence course
  • Confidence and assertiveness course
  • People leadership module
  • New and emerging leaders program

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