DEVELOP SKILLS, LEARN AND PRACTICE BOTH PEOPLE SKILLS AND MANAGEMENT SKILLS TO DEVELOP GOOD PERFORMANCE FROM THE TEAM
WHAT ARE PRACTICAL MANAGEMENT SKILLS?
The challenge of managing other people is both exciting and demanding. Managers (both new and experienced) play a vital role in making sure that the team performs. Managers need good people skills as well as a thorough understanding of the technical aspects of their work.
WHAT YOU WILL LEARN:
- Your role as a manager
- Effective communication with your team, your managers and your customers
- Performance management and leadership styles
- Motivate your team
- People skills for the workplace
- Running effective team meetings
- Delegation
- Coaching your team
- Organising work: Work priorities, Managing time, Managing projects
- Issues managers face: resolving conflict, being assertive as a manager, dealing with difficult situations
- Overcoming barriers and surviving stress
- Balancing your life and work
- Moving forward as a manager
HOW WILL YOU BENEFIT FROM THIS COURSE?
- Learn how to manage your team to achieve goals
- Build positive relationships with team members
- Build team cohesion
- Delegate effectively
- Manage different personalities within a team
HOW WILL YOUR ORGANISATION BENEFIT FROM THIS COURSE?
- Provide team members with the skills they need to manage a team
- Improve performance and productivity of teams with sound management
- Remove barriers to allocation and completion of work
