WHAT ARE NEGOTIATION SKILLS?

Negotiation skills are what enable us to come to a mutual agreement whereby all parties involved feel they have benefited from the outcome. Negotiations are common place in our everyday lives, not just within the workplace. By learning how to negotiate we can contribute to the improvement of the status quo and gain satisfaction from an agreement. Negotiation skills focus on the need to “give and take” with the terms as we bargain to find a resolution. Communication and emotional intelligence skills play a key part in dealing with the emotions that can arise during the negotiation process.

WHAT YOU WILL LEARN:

• What is negotiation?
• Flexible negotiation styles
• Needs and wants in negotiation situations
• Balancing power
• Setting objectives
• Plan strategies and tactics
• Gaining concessions
• The negotiation process
• Reviewing negotiation

HOW WILL YOU BENEFIT FROM THIS TRAINING?

• Learn how to prepare for a negotiation so that you can be happy with the outcome
• Feel confident of your power when entering into a negotiation
• Learn different negotiation styles which you can adapt to suit your situation, values and other parties e.g. workplace contracts, client agreements, financial arrangements

HOW WILL YOUR ORGANISATION BENEFIT FROM THIS COURSE?

• Create an organisational culture that supports negotiation
• Ensure competitiveness is maintained
• Improve business efficiency with the successful introduction of negotiation

STANDARD DURATION

2 day

SUGGESTED COURSES, MODULES AND PROGRAMS TO COMBINE WITH

• Communication and emotional intelligence course
• Confidence and assertiveness course
• Personal leadership module
• New leaders program